Frequently Asked Questions

Gamma Wallet is a cardless, multi-service digital wallet that manages reward contracts between retailers and customers. It allows: • Retailers to reward customers (credits, discounts and memberships) • Customers to earn, store, exchange, and redeem value • Both sides to operate inside a trustless, auditable system where every reward action is verifiable via smart-contract logic Gamma Wallet is not a payment processor, not a crypto wallet, and not a traditional points app. It manages value promises, not money.

**Traditional loyalty:** • Rewards past behavior • Creates unpredictable costs • Locks points to one brand • Has low redemption rates **Gamma Wallet:** • Rewards future behavior • Creates guaranteed demand • Makes rewards liquid and transferable • Chains customers to the next visit instead of the last one In short: Traditional loyalty looks backward. Gamma Wallet looks forward.

A pool is a time-bounded reward contract between a retailer and a group of customers. Each pool defines: • Who can participate • For how long • How value grows • When value becomes redeemable • Where value can be spent Pools are the core logic of Gamma Wallet. Every reward service is implemented as a pool type.

**Discounts:** • Reduce margins immediately • Attract price-sensitive customers • Do not guarantee return visits **Crowd Loyalty:** • Increases value without lowering prices • Rewards customers for bringing others • Turns loyal customers into referring loyal customers • Creates demand certainty Crowd Loyalty is not crowd buying and not crowdfunding.

**Short answer:** It is a prepaid loyalty pool where customers deposit money in advance and receive increasing rewards based on total crowd deposits. **How it works:** • A retailer opens a pool (e.g. Christmas, summer season) • Customers deposit funds usable only at that retailer • The larger the total crowd deposit, the higher the reward percentage • Funds become usable after pool closure • Rewards are redeemable only in-store **Why retailers love it:** • Guaranteed upfront cash flow • Inventory forecasting • Reduced financing pressure • Customers are locked into future visits **Why customers love it:** • Better budgeting • Higher reward value • No price inflation • Stress-free big-event spending

**Short answer:** A non-prepaid crowd pool where purchases happen in-store, and rewards mature after pool closure. **Key difference from deposit pool:** • Payment happens at the counter • Rewards are unlocked later • Encourages group shopping and referrals **Business impact:** • Increases minimum spend • Drives repeat visits • Turns customers into brand ambassadors • Saves margin compared to discounts This pool guarantees traffic + future return, not just one-off sales.

This is the digital evolution of stamp cards. • Fixed reward percentage • Reward is granted instantly • No crowd logic involved • Simple and predictable **Ideal for:** • Small retailers • Entry-level loyalty • Everyday purchases Unlike discounts, the reward is redeemable later, ensuring walk-back.

This is where Gamma Wallet becomes behaviorally powerful. **How it works:** • Each purchase increases the reward percentage • The next visit is always more valuable • Multiplier resets after redemption **This logic:** • Increases visit frequency • Moves stock gradually • Mimics "buy 3 get 1 free" without a single big hit • AI can suggest optimal multipliers based on average spend

**Layered Rewards:** • Customers are segmented into tiers • Each tier has a different reward percentage • Rewards remain future-redeemable **Layered Discounts:** • Same logic, but applied instantly as discounts • Less preferred due to margin impact Gamma Wallet encourages reward layering first, discount layering only when necessary.

Membership pools allow retailers to: • Create service tiers (VIP, Gold, Premium) • Offer exclusive benefits • Generate predictable revenue No physical cards. No friction. Membership status lives inside the wallet.

Direct Credit is store-locked reward value. • Issued instead of generic credits • Can be spent flexibly inside the same retailer • Guarantees 100% value recycling back into the business This creates ecosystem lock-in without frustration.

Yes. Gamma Wallet includes a Client Exchange Reward Market: • Customers exchange reward value with other customers • No negative impact on the retailer • Often creates new referrals and walk-ins This turns rewards from liabilities into liquid assets.

No. Gamma Wallet: • Does not store money • Does not promise money • Does not act as a payment intermediary It manages reward contracts only. All monetary transactions remain between retailer and customer.

Every action: • Reward creation • Redemption • Exchange • Expiry Is recorded as a verifiable smart-contract action, ensuring transparency, auditability, and reduced fraud.

• SME retailers who want loyalty and customer retention • Customers who want real value, not trapped points • Markets where cash flow certainty matters Gamma Wallet covers needs and wants, not just impulse spending.

A reward is an additional value promised to a customer as a result of an action, usually a purchase or participation in a loyalty program. In Gamma Wallet, a reward is not money, but a digitally recorded value contract between a retailer and a customer, governed by clear rules: • How it is earned (by a purchase) • When it becomes usable (depending on the pool) • Where it can be redeemed (always in the same shop, but clients can exchange rewards) • When it expires (depending on retailer up to 1 year) This approach avoids the confusion and hidden costs of traditional point systems.

**Reward Credit:** • Applied after a purchase • Stored for future use • Requires the customer to return to redeem it • Does not reduce the current price • Creates guaranteed walk-back and retention • Example: You spend €50 today and earn €5 in reward credit usable on your next visit. **Discount:** • Applied instantly • Reduces margin immediately • No guarantee the customer returns • Attracts price-sensitive, non-loyal customers • Example: You get 10% off today, but nothing ties you to the next visit. Gamma Wallet prioritizes reward credits over discounts because credits increase loyalty without destroying margins.

Rewards are held inside the Gamma Wallet digital wallet, which functions as: • A cardless loyalty wallet • A single digital identity across all participating retailers • A multi-channel value container, not a payment wallet **Customers:** • Register once • Use the same wallet across many retailers • See all earned value, by retailer, in one place There are no physical cards, no repeated registrations, and no fragmented apps.

**Key limitation of Other wallets:** • Are tied to credit cards or banks • Focus on cashback, not loyalty • Lock rewards to one issuer • Do not allow peer-to-peer reward exchange • Do not guarantee retailer walk-back **Gamma Wallet is fundamentally different:** • Retailer-driven, not bank-driven • Reward contracts instead of cashback • Cross-retailer wallet • Crowd-based value growth • Designed for local commerce and SMEs, not only big brands

In Gamma Wallet: • No credit card linking is required • Rewards are generated by retailer-validated actions • Gamma Wallet does not monitor or store payment data **This reduces:** • Privacy risks • Regulatory complexity • Dependency on banks or card schemes

Gamma Wallet does not compete on cashback. Instead, it offers: • Future redeemable value • Higher effective purchasing power • Community-driven reward amplification Cashback is transactional. Gamma Wallet is relational.

Gamma Wallet will be available on both iOS and Android platforms. **Security features:** • Uses smart-contract auditability • Does not store sensitive financial data • Uses minimal personal data required for loyalty Security is achieved through architecture, not surveillance.

**In most traditional systems:** ❌ No - Points are locked to one brand or issuer **In Gamma Wallet:** ✅ Yes (within the Gamma ecosystem) • Rewards can be transferred between users • Exchange does not penalize retailers • Can generate new referrals and traffic This transforms rewards from liabilities into liquid value.

Frequent travelers often use: • American Express Membership Rewards • Chase Ultimate Rewards • Airline-specific apps (Delta, United, Miles & More) • Hotel loyalty apps (Marriott, Hilton) **These systems:** • Are optimized for travel spending • Are closed ecosystems • Require high annual spending **Gamma Wallet is not travel-specific. It is designed for:** • Daily spending • Local commerce • Needs-based purchases • SMEs and communities

**Traditional reward wallets protect data by:** • Encrypting card details • Complying with PCI-DSS • Relying on banks and card networks **Gamma Wallet protects users by not collecting financial data at all:** • No card storage • No transaction interception • No money custody • Only reward contracts are recorded Less data collected = less data exposed.

Gamma Wallet: • Can coexist with payment wallets • Does not replace payment • Sits on top of commerce, not inside payments You pay however you want. Gamma Wallet handles value after the purchase.

**For consumers:** • Most reward wallets are free • Hidden cost is often data monetization or restricted redemption **Gamma Wallet:** • Free for consumers • No fees to earn, hold, or exchange rewards **For retailers:** Fees depend on: • Pool type • Business size • Transaction volume • Aligned with delivered value

**In most apps:** • You convert points into gift cards • Or apply cashback after approval delays **In Gamma Wallet:** 1. Open the wallet 2. Select the retailer 3. See available reward credit 4. Redeem instantly at checkout 5. Reward is deducted in real time **Redemption is:** • Fast • Transparent • Guaranteed • Fully traceable